Episodes
Friday Sep 30, 2022
Ep 27 - Help! My team are ’Quiet Quitting’!
Friday Sep 30, 2022
Friday Sep 30, 2022
Chris and Mark explore a phenomenon sweeping across offices the world over - 'Quiet Quitting'. We explore what is it? What causes it and how owner-operated businesses can overcome it.
Thursday Feb 10, 2022
Ep26 - Coaching = Questions! (Top 5 Questions Coaches Must Ask)
Thursday Feb 10, 2022
Thursday Feb 10, 2022
Chris and Mark are back for 2022 with their respective 'Top 5 questions every coach should be asking'. We discover that there's more to coaching than most people think and that giving unsolicited tips to people holding shotguns isn't the smartest thing to do. There's a few stories, plenty of fruity language and some top-shelf coaching tips.
Tuesday Aug 31, 2021
Ep25 - Interview with ‘Gastro Pub‘ Restaurateur, Paul Dimattina
Tuesday Aug 31, 2021
Tuesday Aug 31, 2021
Covid-19 mixed with myopic government policy has meant that the hospitality industry has been smashed for 18 months now. Restaurateur, Paul Dimattina joins us to discuss some of the challenges he's faced as well as some of the key focal points for all business owners when they face a prolonged crisis: focus on your team and community, build relationships, give first, create a fun environment, be clear on your vision and culture, act now as it's too late once you're in it.
Thursday Mar 18, 2021
Ep24 - Get Over Yourself; You're Wrecking the Team! (EGO revisited)
Thursday Mar 18, 2021
Thursday Mar 18, 2021
Chris and Mark open 2021 by revisiting the topic of Ego in Leadership. We discuss what it is, how it impacts your team and what leaders can do to mitigate the limiting parts of their ego. We discuss ways to boost self awareness in order to create a high performing team.
Sunday Oct 25, 2020
Sunday Oct 25, 2020
Chris and Mark are joined by marketing expert, Michelle Gamble of Marketing Angels. Michelle provides some very useful tips on intra and post-Covid marketing initiatives that owner-operated businesses can implement. We discuss a great case study on re-positioning, how easy it is to get Chris to buy something he had no intention of buying, how to gauge customer satisfaction and why a back-to-basics approach is a good place to start.
Tuesday Oct 20, 2020
Ep22 - The 3 Common Mistakes of Owner-Op Businesses (Sam Marzano)
Tuesday Oct 20, 2020
Tuesday Oct 20, 2020
Chris & Mark welcome director of Boss Private Clients, Sam Marzano to the podcast to go through the 3 'mistakes' common to owner-operated businesses. Sam takes us through his perspective on these as well as some searching questions all business owners should be speaking to their accountants about in order to solve them. There's the usual food porn discussion as well, an area where Sam acquits himself nicely.
Wednesday Sep 02, 2020
Ep 21 - Your Communication Style Isn't the Only One!
Wednesday Sep 02, 2020
Wednesday Sep 02, 2020
Chris & Mark welcome Ros Tasker back to discuss our predominant modes of taking in, processing and sending out information. We look at the positives and negatives of each style and discuss the flow of good communication and the need to respect the preferences of others as much as oour own. We also cover why golf is tremendously difficult, shooting slightly less so, but kicking goals from the boundary is actually quite easy!
Monday Aug 03, 2020
Ep 20 - Leadership; A LOVE story? (There, we said the 'L' word)
Monday Aug 03, 2020
Monday Aug 03, 2020
Chris and Mark welcome a great friend: the brilliantly beautiful, wondrously calm and expert 'soft skills' coach, Ros Tasker to the podcast. It's a Fear vs Love debate where Ros explains the key to unlocking our fears as leaders. We discuss the power of an abundant mindset, how we can incorporate more LOVE into our leadership style and the power of meditation. We critique the Mona Lisa, a couple of books and even the one-line zinger comedy stylings of the Dalai Lama!
Wednesday May 20, 2020
Ep 19 - Interview with an Insight-Driven Market Researcher - Mark Kennedy
Wednesday May 20, 2020
Wednesday May 20, 2020
Chris & Mark welcome Mark Kennedy from Kantar Consulting to the podcast. We discuss what current global research is saying in relation to how businesses can respond in a crisis and how to truly connect to your customer base with a human touch. We cover 'management vs leadership', why cynical opportunism wasn't a good look for McDonald's, how most owner-operated businesses want to come across as a corporate and vice versa, and the challenge that most SME leaders have in finding the time to implement anything new or innovative. Plus more!
Wednesday May 13, 2020
Ep 18 - The BPP Goes Viral Ep4 - Some Things We've Learnt
Wednesday May 13, 2020
Wednesday May 13, 2020
Chris and Mark rant a little bit as some Covid19-induced frustration has kicked in. Most importantly, they distill some of the key political and societal issues of the past 6 weeks into their key take-aways for owner-operated businesses.